Latest articles

12 September 2024
Ways to increase positive feedback after a visit
Positive feedback from clients is not only proof of the high quality of service provided, but also a key element in building a veterinary practice's...
11 September 2024
Client reviews. How do you collect and use them?
Customer reviews are an invaluable source of information for any business, including veterinary practices. They allow you to understand your clients' needs...
06 September 2024
Increase your practice's client loyalty with VetFile
Nowadays, building client loyalty is a key element in the success of any veterinary practice. Satisfied clients not only return, but also recommend services...
05 September 2024
Increase your practice's online visibility with VetFile
Competition is fierce, so standing out online is key. How do you effectively increase your practice's visibility and reach more pet owners? The answer is...
04 September 2024
The most common problems discussed during an online consultation with a behaviourist
Pet owners are increasingly seeking advice from online specialists to address their pets' behavioural problems. What are the most common problems that owners...
03 September 2024
Why trust an online veterinary visit?
In the era of increasing digitization, many services are moving online, including veterinary consultations. An online veterinary visit is a modern solution...
28 August 2024
Step by step. How does an online appointment with a behaviourist work?
Online consultations with an animal behaviourist are becoming increasingly popular, offering a convenient way for pet owners to get professional help with...
27 August 2024
Technology to help animals. An online visit to the vet
Seeing a vet online is becoming a popular option, especially in situations where quick access to a specialist is crucial. Thanks to modern technology, pet...