Telemedicine in veterinary medicine is growing in popularity, offering convenience, time savings and quick access to specialist help for pet owners. With e-Visits, owners can get health advice for their pets without leaving home, which is invaluable especially in urgent cases or for those who have difficulty transporting their pets.

What is veterinary telemedicine and how does it work?

Veterinary telemedicine is a modern approach to pet care that enables remote consultations between owner and vet. Thanks to platforms such as VetFile, pet owners can use online consultations to get quick health advice, discuss worrying symptoms or monitor their pet's condition after treatments - all without having to visit the surgery. E-Visits are ideal for problems that can be assessed remotely, such as skin problems, behavioural changes or dietary issues.
E-Visits take place via the VetFile platform, where the pet owner can schedule a convenient time to speak to the specialist of their choice. Consultations take place via video calls, allowing the vet to observe the animal in its natural environment.

Benefits of e-visits for pet owners and vets

E-Visits in veterinary medicine, available through the VetFile platform, is a convenient and modern solution that brings numerous benefits to both pet owners and vets themselves.

• First and foremost, E-Visits save time and convenience - owners can consult a vet without having to leave their home, which is particularly important in situations where the animal is not best suited to transport.
• For vets, telemedicine is an opportunity for better time management and work efficiency. E-Consultations allow them to give advice, monitor patients after surgery or carry out health checks on chronically ill animals without having to see them in the surgery every time.
• In addition, E-Consultations allow doctors to adapt their schedule - some consultations can be carried out after office hours, allowing for flexibility and a better fit with clients' needs.
• For urgent symptoms that do not require urgent intervention at the surgery, owners can benefit from an immediate online consultation, giving them peace of mind and allowing them to take action quickly.
• E-visits also allow ongoing contact with the doctor for pets requiring frequent check-ups, such as seniors or pets after surgery.

How do I prepare myself and my pet for a veterinary e-Consultation?

Before the consultation, it is worth taking care of a few details that will make it easier for the vet to assess your pet's condition:

• Make sure you have a stable internet connection - this will ensure that the conversation runs smoothly, which is particularly important when discussing symptoms and asking questions.
• Prepare basic information about your pet's condition, such as medical history, results of previous tests or a list of medications taken.
• Prepare photos or videos documenting symptoms - this is particularly helpful for skin lesions, mobility problems or unusual behaviour. Photos and videos give the vet a more complete picture of the situation, which can speed up diagnosis and enable more precise recommendations.

It is also a good idea to be prepared for questions from the vet - these may relate to diet, behaviour or previous symptoms. This approach will ensure that the e-visit goes smoothly and efficiently, and that you get all the information you need